How Much Income Data Is Available In Our Income Report?


In The Closing Docs net income report, you should expect to see a full year of net income data for your screened applicant. You can see the time period that your income report covers directly below the Applicant Income Summary header:

Time period for income data

However, there are certain situations where we are unable to provide you the applicant’s full years’ worth of net income data.

When we notice that we might have received an abnormally small amount of income data (less than 30 days), we provide the following warning message:

Warning if income data time line is too short

If you receive this message in your income report, we suggest that you ask your applicant for additional documents for proof of income.

So, what can lead to a small number of transactions being reflected in a report?

The applicant just opened or switched to a new bank account

If your screened applicant had just opened or switched to a new bank account, we will only be able to see the income history from that new bank account.

If the applicant’s old bank account is still active, the applicant can connect the older account and you can obtain a slightly outdated income report with their previous income history reflected in a report.

The applicant’s bank does not support one year of income data

Most banks support at least one year of income data, but some institutions cut off the amount of data we can retrieve. Ultimately, it is the financial institution’s decision how much data gets shared.

Below, you can see indicators of the data time-period available per bank:

Financial Institution Available Income Data
Ally 1 year
Bank of America 1 year
BB&T 1 year
BBVA Compass 1 year
Capitol One 1 year
Chase 1 year
Citi 1 year
Fifth Third 1 year
Mid-sized institutions 3 months to 1 year
M&T Bank 6 months
Navy Federal Credit Union 2 months
Simple 1 year
Suntrust 1 year
TD 1 year
USAA 1 year
US Bank 1 year
Wells Fargo 1 year